Who we arePrivacy Policy
Effective Date: July 31, 2026
Up In Smoke BBQ Privacy Policy
At Up In Smoke BBQ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our online ordering system, mobile application, or interact with us.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you use our website, mobile app, or place an order:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Delivery address
- Payment information (processed securely through our payment processor)
- Order history
- Loyalty rewards information
- Account login credentials (if you create an account)
Device Information
We may automatically collect:
- IP address
- Browser type
- Operating system
- Device type
- Pages visited
- Date and time of visits
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide pickup or delivery services
- Process secure payments
- Manage your customer account
- Save favorite orders
- Allow quick reordering
- Operate our rewards and loyalty program
- Send order confirmations and receipts
- Respond to customer service requests
- Improve our website and mobile app
- Prevent fraud and unauthorized activity
- Comply with legal obligations
If you choose to receive marketing communications, we may also send:
- Promotions
- Coupons
- Special offers
- New menu announcements
- Holiday specials
- Event notifications
You may unsubscribe from marketing communications at any time.
Payment Information
We do not store your complete credit or debit card information on our servers.
Payments are securely processed by trusted third-party payment providers that comply with industry security standards (PCI DSS).
Cookies
Our website may use cookies to:
- Keep you logged in
- Remember your preferences
- Save items in your cart
- Improve website performance
- Analyze website traffic
- Personalize your experience
You may disable cookies through your browser settings; however, some features of our website may not function properly.
Sharing Your Information
We do not sell your personal information.
We may share information only with trusted service providers that help us operate our business, including:
- Payment processors
- Online ordering platform providers
- Delivery partners (when applicable)
- Email and SMS communication services
- Website hosting providers
- Technology support providers
These companies are only permitted to use your information to provide services on our behalf.
Loyalty & Rewards Program
If you participate in our rewards program, we may collect:
- Purchase history
- Reward points
- Redemption activity
- Favorite menu items
This information is used solely to administer the rewards program and personalize your experience.
Mobile App
If you use our mobile app, we may collect information necessary to provide app functionality, including:
- Device identifiers
- Push notification preferences
- Saved favorites
- Order history
- Location information (only with your permission)
Location services may be used to improve delivery accuracy or help locate nearby restaurant locations.
You may disable location access at any time through your device settings.
Marketing Communications
If you opt in, we may send:
- Email newsletters
- Promotional offers
- Coupons
- SMS text messages
- Reward updates
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Replying STOP to text messages (where applicable)
- Updating your account preferences
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the Internet is completely secure, we continually work to safeguard your information.
Children’s Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Your Privacy Rights
Depending on where you live, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your personal data
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated Effective Date will appear at the top of this page.
Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Up In Smoke BBQ
Website: www.upinsmokebbqmn.com
Email: info@upinsmokebbqmn.com
Phone: (320) 777-2100
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.